Important Message Regarding Triangle Mobile & Verizon

Frequently Asked Questions

What actions do I need to take now?

Triangle Mobile customers will have until December 15th to transition their lines to the carrier of their choice.

Am I being moved to Verizon as a customer?

No, you will NOT be moved to Verizon as a customer.  

Will this affect my landline or internet service provided by Triangle Communications?

This will not affect any landline, copper, fiber or fixed wireless internet provided by Triangle Communications. This change only affects mobile cell phones and hot spots purchased through Triangle Mobile.

Will my bill still come from Triangle Mobile?

Yes, your bill will still come from Triangle until you transition to the carrier of your choice.  

What does this mean for coverage?

If you switch to Verizon, your coverage area should not be affected. We currently operate on the same network for our LTE. Coverage areas may vary if you choose to switch to another provider. Verizon will be responsible for all of Triangle Mobiles LRA/CDMA equipment on the towers that provides Triangle’s existing mobile services.    

Will my current cell phone work with another carrier?

The ability to take your current device to a new carrier will depend on requirements and restrictions set by your new carrier.  Customers will need to check with their new provider on ability to retain existing devices.

Verizon has provided the following link to determine if your current phone will transfer to Verizon.  For the question, “Where did you purchase this device?”, please select “Other”.

Will there be any promotions from Triangle Mobile to help me move to another carrier?

Triangle Mobile will be providing a $50 credit on your bill per mobile line at the time of transitioning to a new carrier.

What companies offer mobile cell service in our area?

There are many mobile service providers in our area. The pricing and coverage vary by company. Triangle Mobile recommends you check out the different companies to see which plans and coverage areas meets your needs best. Here are a few you can check out.

Verizon – Prepay & Post-Pay Options: 1-800-922-0204
AT&T – Prepay 800-901-9878 - Post-Pay Options 800-722-3481
T-Mobile – Prepay & Post-Pay Options: 1-800-937-8997
Spectrum Mobile – Prepay 833-224-6603 - Post-Pay Options 833-267-6094
Straight Talk – Prepay Option 877-430-2355
Tracfone – Prepay Option 800-867-7183

How can I stay up to date with announcements?

Check out our website at for the most up to date information. 

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